Prosperous Pet Business Podcast
Episode #109: How to Deal with Pet Sit & Dog Walk Client Keys
Val Goren is an Atlanta-based pet sitter and dog walker who has a quickly growing pet sitting and dog walking business. Like many pet pros who provide home-based pet services, Val is having challenges managing the vast amount of client keys she and her staff are responsible for.
In this episode you’ll hear how she can best organize and manage the many client keys as well as how to manage her visit and walk schedule and raise her rates so she’s able to pay herself and her staff in an appropriate way, especially when gas prices are high.
Val also has questions about how best to ensure staff aren’t late to client meet-and-greets, pet sit visits and dog walks. She also has questions about how best to train her pet sitters and dog walkers so her staff reflect the high standards Val herself does when she is providing the service.
Thanks to our sponsors:
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How is Val doing now? Here’s an update from Val in her own words:
I’m doing well. I’ve started shrinking my target area to a 15-minute radius. I accepted a client who does not have accessible lockbox so they pick up and drop off the key at my home. I bought a lockbox to keep “office copy” keys."
Links mentioned in the podcast:
- Click to find out more about the monthly pet business webinars.
- Schedule a private pet business coaching session with Kristin Morrison.
- Click to apply to be coached by Kristin on the Prosperous Pet Business podcast.
- Schedule an in-person VIP Pet Business Coaching Day in Hawaii or California.
- Connect with Kristin Morrison on Instagram.
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