Episode #169: How to Deal with Employee Challenges and Staff Turnover

Prosperous Pet Business Podcast

In this coaching session, you’ll hear pet sitter and dog walker Malina share challenges she’s having with team member turnover and client retention in her pet sitting and dog walking business, particularly after expanding to multiple states.

You’ll hear strategies for delegating responsibilities and improving staff independence, various operational improvements including software systems, staff training approaches, and goal-setting tools.

Thanks to our sponsors:

Breely.com: – Admin Software for Pet Business Owners: Fill your schedule, not your inbox. Breely helps pet pros book clients, collect payments & run their business 24/7. Start free at Breely.com/pet.

PetBusinessCourses.com: Pet Business Courses provide anytime access courses including How to Start a Pet Sitting Business in 7 Days, Catapult 4-Week Pet Business Program, Facebook Marketing for Pet Business Owners and more. Apply what you’re hearing on the podcast by learning from these online courses that help you start and grow your pet business right now.

How is Malina doing now?

Hi Kristin,

Since I had my zoom meeting with you, I have done lots of changes!

1) I took your advice and reached out to a few past clients to see why they may have left. This was very hard to do but was also pretty inspiring.

2) I redid all of my rates and am trying to streamline my clientele process.

3) I have also changed how my team is run and am working on have fewer team members and getting them fully booked!

I loved working with you. Thanks! 😊

~Malina

Links mentioned in the podcast:

Create your 12-Month Best Year Yet Business and Life Plan.
Click to apply to be coached on the Prosperous Pet Business podcast.
Sign up for a private pet business coaching session with Kristin Morrison.
Sign up for the SEO for Pet Business Owners Masterclass
Want to start or grow your pet business? Check out the FREE downloadable booklets for pet business owners.
Find out more about the Monthly Pet Business Webinars and Workshops.
Connect with Kristin Morrison on Instagram

Share this Podcast Episode

Listen now!

We'd Love to Hear From You!

Send an email to: Admin@ProsperousPetBusiness.com

Valuable FREE Resources for Dog Trainers, Dog Day Care Owners, Pet Groomers, Dog Walkers and Pet Sitters

100 FREE Places To List Your Business Online

Click for the free download below and enjoy coming up higher on the search engines.

Ready To Make This Year The Best Year Ever?

Click to download free pdf goal setting worksheet:

FREE Pet Sitting Tips And Tools Booklet

Click to download the free pet sitting tips and tools booklet:

FREE How To Hire Staff Members For Your Pet Business Tips And Tools Booklet

Click to download the free pet sitting tips and tools booklet:

Prosperous Pet Business Podcast