Taking The Leap From One (Wo)Man Pet Business to Delegating and Creating Your Team
Andrea went from doing the dog training herself to creating a team of wonderful dog trainers to work with her, so she could focus on other activities, including being an Animal Planet host! Whether you are a pet sitter, dog walker, dog trainer, pet groomer or doggy day care owner, you are sure to pick up many nuggets and ‘inner a-has’ when it comes to creating and managing a team to work for you. In this segment, Andrea will share how she did it (spoiler alert: it wasn’t all a walk in the park!) and how you can do it too.
In This Segment You Will Learn:
- Discover what some good first tasks are to delegate in your pet business
- What can be challenging when delegating and how to deal with those challenges
- Steps to hire and create your team in your pet business
- What Andrea wishes she’d known when she first started hiring years ago…and how you can avoid making her mistakes
- How to navigate the challenges that come when you make that transition of clients working with you to clients working with a member of your team
- And much more!
It was so fun to interview Andrea again. Her playful energy is so infectious and fun and she’s also grounded and super business-savvy. Andrea has over two decades of pet business wisdom to share and lots of experience in working with, and managing, her team of dog trainers. Definitely some good juju coming out of this woman! Watch and you’ll see what I mean.
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Andrea Arden is an Animal Planet pet expert and cast member on Dogs101, Cats101, America’s Cutest Pet, and Underdog to Wonderdog. Her extensive media experience also includes the Today Show, Live with Kelly & Michael, 20/20, Dateline NBC, Nightline, The View, and the Emmy-Award-winning Pet Department on FX. Andrea is also a professional speaker, and author of Dog Friendly Dog Training, Barron’s Dog Training Bible, Train Your Dog the Lazy Way, and The Little Book of Dog Tricks. With over 20 years as the director of Andrea Arden Dog Training, New York City’s leader in the field of animal behavior, Andrea’s team has helped hundreds of thousands of families and their companion animals live cohesive and enriched lives together. In addition, she is an active supporter of numerous animal-related organizations, including the Animal Legal Defense Fund, which has been fighting to protect the lives and advance the interests of animals through the legal system for three decades; Pets for Patriots, which advocates for the permanent placement of adult dogs and cats with military families; and Dogs for the Deaf, which rescues and trains dogs for those with hearing impairments.
Kristin MorrisonSeptember 11, 2015
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You can still be part of the conversation by posting your comments about this segment here. I’d love to read them and find out what you most enjoyed about today’s speaker Andrea Arden.
C.C. BourgeoisSeptember 11, 2015
Any specific input on phone systems to use for admin working phones remotely when our business has no brick and mortar facility just yet? We want calls to come up on caller ID as our business name and be able to be used by two owners or the admin.
Kristin MorrisonSeptember 11, 2015
I really recommend Ooma Office (http://www.ooma.com/business/). It’s amazing and I think it will work perfectly for your needs.
I was recently in Hawaii and my cell phone didn’t work (often the case in paradise!) but I was able to make my coaching calls using my Ooma smart phone app. It bypassed the bad cell reception and sounded crystal clear. I love Ooma!
HeatherSeptember 11, 2015
Loved this video today. I’m at the point now where I’m thinking of taking on a manager rule in the business. I’m coming to the realization that I can’t do it all anymore, especially with young children. Thanks for the inspiration!
Nannette MorganSeptember 12, 2015
Really enjoyed listening to Andrea and picking out some great gems of advice. The timing is perfect. I’ve been thinking that down the road maybe I would hire some help so this was “helpful” pun intended! Thanks for this wonderful series!