How to Find and Hire the Best Staff Members and Keep Them for Years To Come

Hiring staff members can be the source of a business owner’s greatest joy and freedom (when the right staff members are hired) or their greatest pain and suffering (when the wrong ones are hired). In this segment, you’ll be able to cut through the suffering and go straight to what works when it comes to hiring good, solid people who represent your company in a positive way and want to stay with your business for years. Kristin hired over 250 staff members in the course of 18 years of owning her own pet business and in this segment you’ll learn how you too can have positive and gratifying hiring experiences.

Kristin Morrison

In This Segment You’ll Learn:

  • The best places to advertise to find great staff members
  • How to hire people for supplemental, part-time work
  • Which action to take first: marketing or hiring?
  • How best to train staff members
  • The number one tool that will help you hire great staff members
  • How to keep employees loyal and happy for long term employment
  • And more!

Kristin - MUSINGSKristin’s Musings:

This is the third year in a row Alicia has interviewed me for the conference. I love her warm, loving, zesty spirit. I just adore this woman. The topic of hiring is near and dear to my heart as I see it as the key that unlocks the door to freedom for pet business owners. There’s so much important information about hiring and in this interview I share some of the most important aspects to hiring (and keeping) great staff members.  

Kristin Morrison and Prosperous Pet Business Online Conference are offering this video for unlimited viewing. Enjoy!

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Kristin Headshot with Black & White DogKristin Morrison

Kristin Morrison is the founder of Prosperous Pet Business, Six-Figure Pet Sitting Academy and Six-Figure Pet Business Academy. She is the author of the books Prosperous Pet Business: Interviews with the Experts-Volume One and Six-Figure Pet Business and Six-Figure Pet Sitting.

She is also a speaker at pet business conferences around the country as well as a business and life coach for pet business owners. She has a free podcast which is filled with tips and tools for pet business owners. It’s called “Prosperous Pet Business” and you can find it on iTunes and on the Prosperous Pet Business website.

Kristin hired over 250 staff members in the course of running her 18-year pet care business. When she sold her business a couple of years ago she had 35 staff members and 5 managers on staff. She’s also created powerful hiring tools like the Pet Sitters Hiring Kit and the Application Packet for Pet Sitters as well as the 52-page Employee Handbook. Kristin knows what works (and what really doesn’t) when it comes to hiring.


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  • Kristin Morrison

    Reply Reply September 30, 2016

    Not on Facebook? No problem. You can post your insights and comments here. I’d love to hear from you!

  • Daniel

    Reply Reply September 30, 2016

    Hi Kristin.

    My name is Daniel and I have a cat sitting business across the bay in Berkeley (The Comforted Kitty) and I just want to say that of all the videos scheduled for the conference, this is the one I was most eager and excited to watch since I face the (seemingly 🙂 ) daunting task of hiring my first employee soon. My business is my “baby” and I have worked my behind off growing the biz and cultivating a strong relationship of trust and reliability. So I can’t bear to have someone irresponsibly tear it down. The video was wonderful and I am very happy you shared it. thank you!

  • Kristin Morrison

    Reply Reply September 30, 2016

    Hi Daniel,
    I’m glad you got a lot out of the hiring segment. Yeah, hiring is often the scariest task that pet business owners face (especially dog walkers and pet sitters who are hiring people to go in their clients’ homes). It says a lot about you and the way you run your business that you are not taking the decision to hire lightly. I wish you all the best in hiring wonderful people for your cat sitting business. ~Kristin

  • Janean Huston

    Reply Reply September 30, 2016

    Hi! I’ve had my business, Hounds To Horses, for over 13 years. We have a small ranch in North San Diego, CA. There are 3 parts to the business: Off-Site Pet Visits, Dog Boarding, Equine Retirement Boarding. I would LOVE to have someone take a chunk of my off-site pet visits. In the past, I have successfully hired I.C’s to help out (and yes, the first time was a Control Freak melt down for me!). Although my business’ gross revenue is 96K per year, this is my sole income source, and I find it’s often hard to have enough on-going business to keep a part-time person interested. During a slow month (ie: February), they tend to find other things to do. For 13 years, during February I barely have enough Off-Site Pet Visits to keep ME busy, much less provide a decent income for others. How can I insure the good ones don’t wander away?

    Also, how did you create your “paper assistant” as I really like that idea! Thanks!

    • Kristin Morrison

      Reply Reply September 30, 2016

      Hi Janean,

      Good for you for 13 years in business! Your ranch sounds wonderful and what a great service you are offering to your clients.

      You had asked what I recommend you doing in order to keep your good staff members for a long time. I recommend you watch this video one more time as I talk about that toward the end. I know I cover a lot of information here so you may have missed it. 🙂

      Also, the “paper assistant” that I talked about is the Application Packet. You can create your own or you purchase one here: http://www.sixfigurepetbusinessacademy.com/application-packet-for-pet-sitters-dog-walkers

      Even though it was created with pet sitters and dog walkers in mind, it can be customized and edited for any kind of pet business job that you hire for.

      Happy hiring!

  • Annie Harms

    Reply Reply September 30, 2016

    Hi Kristin,
    Thanks for hosting this wonderful conference again. It really changed my life last year! SOOOO incredibly helpful! It helped me lose my fear of hiring. I went from 6 staff to 12 staff this year! And they are all great. You also helped me in raising my rates so I could pay my staff a fair rate and still make a good living. Thanks a million. I couldn’t agree more with this years program and your comments about expressing gratefulness to your staff. I have always made little handmade cards and written thank you notes to my staff every two weeks when they are paid. Its such a small thing but my gals always say how much it means to them AND…it helps my “right brain” get to express itself! Loved the speaker last night on Right brain business plan.

    Thanks for offering this program for free to pet sitters. Its really terrific!

    One other thing…last year you recommended the book Sabbath by Rick Muller. Oh my goodness…I’m reading it for the second time AND after 20 years of pet sitting I now take two days off weekly for rest and renewal. It has truly changed my life. I’ve managed two days off weekly and a month vacation since January… I’m very thankful for you!

  • Kristin Morrison

    Reply Reply September 30, 2016

    Dear Annie, I love that you are now taking that much-needed time off. And a month vacation? What the what?!

    Yay for you, time off rockstar!

    I’m so happy that that the conference changed your life last year. Just you wait….I’m excited for you to hear the speakers we still have coming up as I suspect you and your business will go to an even higher level after what you learn from them. 🙂

    And yes, the Sabbath book: isn’t it something?! I contacted the author about being a speaker on next year’s conference and he’s excited about that.

    Wishing you a lovely day and thanks for checking in. I’m glad you are here again enjoying this year’s conference.


  • Michele

    Reply Reply September 30, 2016

    Hi Kristin,

    Enjoyed your video information. Some of the challenges I have had is in actually scheduling a staff member. Sounds like you would ask your staff if they are available. I use to assign a staff member to a pet and then have someone cover for them on their days off. We are about to begin job sharing so to speak. One staff member would do the am visit and the other team member will do the pm. What type of scheduling has worked best for you. My biggest take away…treat your staff with respect and love and let them know how much you appreciate them. Also, you mentioned you would share a link to your applicant questionnaire but I didn’t see it in the video…did I miss something?


    • Kristin Morrison

      Reply Reply September 30, 2016

      Hi Michele,

      You are right, my web person forgot to include a link to the Application Packet on this page!

      You can create your own Application Packet or you can purchase mine here: http://www.sixfigurepetbusinessacademy.com/application-packet-for-pet-sitters-dog-walkers

      It’s fully editable so you can customize it for any of the jobs you need filled.

      Also, as far as scheduling, that’s a longer answer than I have time to answer in a message because there are many different ways to schedule. I’ll be doing an indepth Hiring webinar in a few months–stay tuned for that. 🙂

      Have a great day!

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