(Contains 1 mp3 recording delivered immediately to your email) $15
It’s possible to transform conflict into connection if you know how to communicate your needs and desires in a way that your client or staff member can hear.
In this recording we’ll discuss ways to resolve conflict that includes everyone’s needs: yours, your client’s, your staff’s.
Difficult conversations are a part of business and a part of life. This teleclass will help you become an empowered communicator with your clients, staff, and everyone else in your life.
This recording will offer listeners the chance to strengthen their communication skills with their pet sitting clients and their staff.
If you’ve had the experience of dealing with:
- Anger from a pet sitting client due to a mistake you made
- Difficult, hard-to-please dog walking clients
- Clients that you’ve had to ‘break up’ with
- Challenging conversations with clients about their dirty homes or animals that weren’t well-cared for by owners
- Staff members who forgot a pet visit
- Staff members who made a mistake on a pet sitting job
- Conversations with staff and clients that ended in anger and were never resolved
In this recording we’ll explore how to:
- Express what’s true for you in ways your clients and staff can hear
- Increase your ability to hear views that are different from yours
- Stay grounded in the face of anger and intensity
- Create safety and connection with clients and staff
- Look for win/win solutions
- Experience a more empowered, loving way of connecting to your clients and staff both on the phone and in person.
This recording is an 1.5 hours in length and will be emailed to you in mp3 format and is available for immediate download and immediate listening on your computer NOW. You can also burn this mp3 recording onto a CD so you can listen and learn while you are driving to a pet sitting or dog walking job.
Order the Transform Conflict To Connection with Your Clients and Staff recording and begin to transform your communication conflicts into connection today!
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Best Friends Forever Pet Services, LLC
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Jump Fur Joy!
Bullhead City, Arizona
"My pet sitting business guru is Kristin Morrison. I HIGHLY recommend all of her books and pet business products. Following her guidance changed my business and my life. Her book, "Six Figure Pet Sitting" has been my bible and has a whole chapter on how to hire staff. I’ve followed all her instructions and have had exponential success with hiring reliable, smart, attentive, and amazing staff members, several of whom have stayed working for my CPC for almost two and a half years and counting. I also recommend her "Business Hiring Kit: For Hiring Pet Sitting/Dog Walking Staff". The price is well worth the guidance. If anything, just start off by buying her "Six-Figure Pet Sitting" book. It’s a pet sitting business owner's GOLD."
Colorado Pet Companion
"My pet care company hit six figures just now, our yearly goal. Thank you for your work! We will easily hit $150,000 this year. 50% more than our goal!
Thank you! Your book helped me make it!!!"
Jen Loves Pets Pet Sitting Service
San Diego, California
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Leah Cronce & Melanie Boggi
Waterford, New Jersey
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Your Pet's Nanny
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Tall Tails Pet Sitting, LLC
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Big Sky Dogs
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Pet Nanny 911
"Hi Kristin, your book "Six-Figure Pet Sitting" has freed me from so much frustration. I have been struggling to figure out the ins & outs of the pet sitting world, and your book guides me step-by-stop without all of the confusing terminology, vague descriptions, and questionable business practices. I am so thankful that you chose to share your experience, as I know many others are as well."
Love Pet Sitting
College Station, Texas
"I purchased a variety of different pet sitting forms and contracts from Kristin and have also taken part in several of her webinars for pet business owners. Through her business coaching and the purchasing of her business products for pet business owners she has helped me a great deal with improving my pet sitting business!
Loving Hands Pet Sitting
Keystone Heights, Florida
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Sniff and Go Dog Walking Services
San Francisco, California
"Hi! Just want to say THANK YOU! Your Pet Sitting Hiring Kit is awesome and I put the AM/PM Pet Visitor ad that was enclosed on Craigslist last night and already have several great candidates. I can't wait to interview!"
Pineapple Pets Pet Sitting & Dog Walking
"Kristin has gently guided me to get out of my comfort zone and go for goals that would not have believed to be attainable. As a result, my business profit has doubled over the past year."
Pam's Pet Sitters
Charlotte, North Carolina
"Kristin, thank you very much for the How to Make Your Website Sticky webinar. I learned many helpful action steps. I can't wait to put them into practice to increase the chance that visitors who come to my website will become clients."
JP's Pet Sitting and Dog Walking Service
"I enjoy your information & have attended many webinars. I have done very well because of you!"
Murphy, North Carolina